At the heart of any successful restaurant is the ability to replicate all elements of the dining experience the same way over and over again - consistent execution is key to building loyal, repeat customers.

Developing detailed checklists that document the steps of how you do business is the first step in building a restaurant capable of producing consistent products, service and financial results.

These checklists are designed for you to use as a guide in deciding what your restaurant should be doing in the areas of purchasing, receiving, storage, food preparation, customer service, cost controls, and more. Use them as a training tool, a control tool and as a means of identifying and fixing problems.

The following 11 restaurant checklists are included:

• Manager's Opening Checklist
• Manager's Shift Change Checklist
• Manager's Closing Checklist
• Server Sidework Checklists
• Bartender Checklists
• Service Checklist
• Purchasing Checklist
• Receiving Checklist
• Storage Checklist
• Preparation Checklist
• Cleaning Checklist

Each checklist comes in a rich text format (.RFT) file format and can easily be modified in any work processing software to reflect your own unique operating standards and practices.